Also, for the first time, NeatReceipts Scanalizer Professional Version 2.5 also includes a document organizer so you can keep track of all types of documents and access them up as needed. Document Organizer features include.
Hi, Thank you for posting your query on Microsoft Community. This issue might occur if device driver for scanner are not updated.
![Organizer Organizer](http://neat-marketing.s3.amazonaws.com/newsroom/neat_logo.jpg)
![Download Download](https://support.neat.com/wp-content/uploads/2015/03/og.jpg)
Please try below steps to update driver and check if it helps. Please try to un-install and install latest display driver and check if it helps. Change the default download folder on your PC Change the default download folder on your PC. Press Windows + X, click on Device Manager. In the list of hardware categories, look for the device that you want to update, and then double-tap or double-click the device name.
Tap or click the Driver tab, tap or click Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.
Hope this helps. Please reply if you need further assistance.